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EndNote

Use this guide to get started with EndNote.

Tips for Mac users

​Having trouble with EndNote on your Mac? Changes in recent versions of the Mac OS may cause some issues with using EndNote. Here are some common problems and their solutions.

  • The EndNote tab is missing from the ribbon in MS Word, on a new (2021) Mac:
    1. Close any open documents and quit MS Word.
    2. Open the Applications folder and find MS Word.
    3. Right click MS Word and select ‘Get info’.
    4. Tick the box ‘Open using Rosetta’.
    5. Re open Word and the EndNote tab should be available.
     
  • You get a message that your library 'in in use by other user.'
    You may get this message if you've saved your EndNote library on your Desktop, or in the Documents area, as these two places are now synced in iCloud. To fix this, copy your library to the EndNote folder, within the Applications (see video below).
     
  • When you export citations to EndNote you get a message that your Mac can't open the file because 'no available application can open it.'
    Open Finder Downloads Ctrl click on the file you want to open, then click Open With. You can then select Other and choose EndNote.
     
  • When you export citations to EndNote you get a message that your Mac can't open the file because 'it is from an unidentified developer.'
    Open System Preferences > Security > Privacy. On the General tab you will see any files that have recently been blocked, and you can choose to Open Anyway.

For more information see this video:

If you need further assistance please book an appointment with your Faculty Librarian.